Brief introduction This is a kind of energy-saving hot water generation machine set, it comes with pumps, water tank, control panel, etc, it's a complete set, piping is connected and installation is done, it's ready for use...
FRQ Q1: Where is your company? A1: it's located in Guangzhou, it's the international business center in China, where renowned Canton fair is held every year.
Q2: What is the Warranty for the products? A2: You will get eighteen months (18) warranty counting from the date of shipment or fourteen (14) months from the date of commissioning, whichever is earlier.
Q3: How about the installation and commissioning? A3: We'll specify the service clause for installation and commissioning in details. Generally, our products can be handled by end-users themselves with our documents provided or online assistance. However, our service team members also are available for travelling upon request from customers.
Q4: What's the production lead time for delivery? A4: For our standard products, usually it will take about 25-30 days.
Q5: What about your payment term? A5: Our terms of payment is very flexible, we can discuss and meet your requirement. However, TT is the most welcome term and it has the priority to the price discount.
Q6: What kind of documents will be provided? A6: Our documents include English instruction manuals, conformity certificate, drawings, manufacturing data, etc. More detailed documents can be provided upon request.
Q7: What's your MOQ? A7: Only 1 set, if you have more than that, you will get a more favorable price.
Q8: How's the packaging & shipping A8: it's suitable for export for long distrance sea transportation.
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